Olstoto Terms & Conditions — Please read before use

1. Introduction & Consent

By using the olstoto.app website and its associated mobile application (collectively, the "olstoto platform"), you are considered to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Olstoto is an online betting and gaming platform serving adult users in Bangladesh and select regions. You must be at least 18 years old to use our services. olstoto reserves the right to verify your age at any time and may request proof when necessary.

These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, form the complete legal framework for using olstoto. In the event of any conflict, these Terms & Conditions shall take precedence.

2. Account Registration & Eligibility

To open an account on olstoto, you must register with accurate and complete information. Creating an account using false details is strictly prohibited. We reserve the right to verify your identity at any time.

• Each user may only hold one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated balance may be forfeited.
• During account registration, you must provide your correct name, address, date of birth, and contact details.
• Keep your password and login credentials completely confidential. Allowing anyone else to access your account is strictly prohibited.
• If you notice any unusual activity on your account, notify our support team immediately.
• Olstoto may not be available to users in certain countries or regions. Accounts registered from restricted regions will be closed.

3. Betting Rules

Before placing a bet on olstoto, carefully read the specific rules for each game or event. Confirmed bets generally cannot be cancelled, so make sure you are certain before you proceed.

• All bets are considered final once recorded on the olstoto server. If a bet is voided due to a technical error, the stake will be refunded.
• Odds in live betting may change due to network issues. olstoto endeavors to ensure bets are placed at the correct odds; however, if a bet is accepted at incorrect odds due to a technical error, olstoto reserves the right to void that bet.
• If a match is abandoned or cancelled, the stake for any related bet will be refunded.
• In the event of a dispute over the outcome of any event, olstoto's decision shall be final.
• If suspicious betting patterns are detected, olstoto reserves the right to investigate and temporarily suspend the relevant account.

4. Payments & Transactions

Deposits and withdrawals on olstoto can be made via mobile banking and approved digital wallets. All transactions are secured with encryption.

• Minimum and maximum deposit limits apply and are clearly displayed on the platform's deposit page.
• Withdrawal requests are generally processed within 24 to 72 business hours. In some cases, additional time may be required due to verification procedures.
• Withdrawal requests will only be approved to the same payment method used for the original deposit.
• Withdrawals may be restricted until account verification (KYC) is complete.
• Please report any transaction errors or irregularities to the support team immediately.

5. Bonuses & Promotions

Olstoto offers various bonuses and promotional offers from time to time. Each offer has its own terms, which must be read before claiming.

• The welcome bonus is available to new users only and can be claimed once.
• To convert bonus funds into cash, you must meet the applicable wagering requirements, which will be specified in the details of each offer.
• Bonus balance and real balance are managed separately. Bonus balance cannot be withdrawn directly.
• Claiming bonuses from multiple accounts on the same household or device is strictly prohibited.
• Olstoto reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the account in question may be closed.

6. Responsible Gaming

Olstoto believes betting should be fun, not stressful. That's why we prioritize responsible gaming and provide users with a range of protective tools on our platform.

• You can set your own deposit limits, betting limits, and session time limits.
• You can request a temporary break or self-exclusion at any time if you feel you need one.
• If you notice signs of gaming addiction, seek professional help immediately.

For more details, visit our Responsible Gaming Visit the page.

7. Prohibited Activities

The following activities are strictly prohibited on the olstoto platform. Violations may result in account termination and legal action.

• Hacking an account or gaining unauthorized access to another user's account.
• Attempting to manipulate or tamper with the platform's software or systems.
• Using the platform for money laundering or any other illegal purpose.
• Attempting to gain bonus advantages by creating multiple accounts.
• Match fixing or any form of fraudulent betting activity.
• Automated betting using third-party software or bots.
• Assisting a minor in fraudulently opening an account.

8. Privacy & Data Protection

Olstoto takes your personal data privacy seriously. To learn how we collect, use, and store your information, please see our Privacy Policyfor full details.

Your data is never sold to third parties. It may only be used on a limited basis to meet legal obligations or improve our services.

9. Account Closure & Suspension

Olstoto reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violating any part of these Terms & Conditions.
• If evidence of fraudulent or suspicious activity is found.
• Registering with false information or failing to complete identity verification.
• For legal reasons or by government order.

You may also request account closure at any time by contacting our support team. You will have the opportunity to withdraw any valid balance before the account is closed.

10. Right to Amend Terms & Conditions

Olstoto reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or through a platform notification.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. We recommend reviewing this page regularly.